Customer Feedback

Please feel free to give us your feedback on our work by e-mailing us your comments


Thanks. We love the work your company did for us and the new ac /heater is
awesome. We appreciate you taking care of us and we think Ideal Home Comfort is
the hottest thing since sliced bread!

David Wong

Just wanted to thank you for the excellent service you and your team (Mario and Jeremy) provided us when our furnace stopped working. Your concern for the well being of your customers is commendable and we thank you for that. Mario and Jeremy worked so hard to complete the job in a timely manner and when they were done the work area looked as if no one had been there. We have already recommended you and your company to our friends and family and will continue to do so.


Keep up the great client service, Matt; this is where you will always beat out the competition. See you in the Spring.


Pat and Bill Morash

282 Stoneway Drive

Nepean, Ontario


We are very happy with the furnace you installed.

Such a difference from our old furnace, our whole house is comfortable,

no cold spots in the house.

Thanks again,
Take care,
Genny Billingsley

Just wanted to say a big thank you for coming to our home this past week and “fixing” our furnace. Though it only needed a cleaning, and you could have charged us more, you were very gracious and very helpful. From the time I called to the time you actually arrived at our home, was literally  just a few hours. My wife and I are thankful we got in touch with the right company and are happy to recommend you to any of our friends and family who need either their furnace or air conditioner looked at.

Thank you again, and we will be in touch next year about getting our annual furnace cleaning done. Thanks again!

Danny & Carly

Hi Matt,

Just want to tell you how happy we are with the gas fireplace you installed at our place (6204 Ravine Way, Orleans).  We use it often and after seeing ours, my sister is now thinking of installing one at her place.  We passed on your contact information.

I hope the fellow who installed it and came back to finish up with the brick backing - didn't catch his name - is the one who comes to do the maintenance next fall.  He is such a perfectionist and works really hard to get the "embers" just right.  

Thanks again; we're so very pleased.

Nancy and Doug Mentzel


2 Responses to Customer Feedback

  1. Chris Bielecki says:

    It was the time to replace my aging furnace and A/C. I was looking for local company with great reputation. Ideal Home Comfort sounded good to me and I went with them. Also choosing the brand of the equipment was easy. I went with Trane, well know name in the industry.
    Installation was smooth, All works great keeping my family cool in those hot days.

    Thanks again to all people from Ideal Home Comfort for helping me with the replacing my HVAC system at my home.

    I highly recommend Ideal Home Comfort as a reliable company.

    Special thank you go to Jim and installers.

    Chris Bielecki

  2. Doug R says:

    I had Ideal Home Comfort do a complete install of Furnace, duct work, venting plus AC unit as well as new Hot Water Heater in my house East of Ottawa. Not only did they do a great job. They did it all in TWO DAYS. They were very professional and precise in all applications and venting holes. Everything was straight and in line like I had hoped for. They put mats down everywhere they worked. They cleaned up every piece of debris. I was more than impressed. I had only asked for quote on Tuesday and it was all done by the following Wednesday afternoon. The price I got was comparable to one other but better than 6 others I called. I know in the fall a good company is busy but Ideal fit me in and I am completely satisfied. Matt answered all my questions. I highly recommend them and will keep them for future jobs.

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